At Ugaloo, we are dedicated to protecting your personal information and ensuring your privacy. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services. By accessing or using our services, you agree to the terms outlined in this policy.

We collect both personal and non-personal information to provide and enhance our services. Personal information includes your name, email address, phone number, billing and shipping address, and payment details (processed securely through third-party gateways). Non-personal information, such as your browser type, device details, IP address, and website usage statistics, helps us improve user experiences and optimize our services.

Your information is used to process orders, provide customer support, send promotional content (with your consent), personalize your experience, and comply with legal obligations. We do not sell or rent your data. However, we may share it with trusted service providers for tasks like payment processing, product delivery, and website analytics. Additionally, we may disclose information if required by legal authorities or during business transfers like mergers or acquisitions.

Our website uses cookies and similar technologies to improve your browsing experience and analyze traffic. You can control your cookie preferences through your browser settings. We prioritize data security and implement measures to protect your information, but please note that no method of data transmission over the internet is entirely secure.

You have the right to access, update, or delete your personal information, opt-out of marketing communications, withdraw consent for data processing, or file a complaint with a data protection authority if needed. Please note that our website may include links to third-party websites, and we are not responsible for their privacy practices.

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with a revised “Last Updated” date.

If you have questions or concerns regarding this Privacy Policy, please contact us:

• Address: 1115, Skye Earth Corporate Park, AB Rd, Indore, Madhya Pradesh 452010
• Call: +91 95607 71605
• Email: support@ugaloo.com
• Timing: Monday to Saturday (10:00 AM – 06:00 PM)